- First Time Login for Existing Customers
First Time Login for Existing Customers
IMPORTANT: THE STEPS BELOW APPLY ONLY TO CUSTOMERS WHO REGISTERED PRIOR TO JUNE 19, 2017.
The Crypton Store has been migrated to a new Ecommerce platform. All customer information (with the exception of order history) has been migrated to the new platform as well. To access your account, follow these steps:
Step #1: Password Reset
To reset your password, visit the Change Your Password page, enter the email address that was associated with your account on the old platform and click the red "Continue" button.
Upon clicking the "Continue" button, you will automatically be returned to the Sign in or Create Account page. On that page, a green notification box appears just beneath the "Sign In" heading. Follow the instructions listed in the dialog box.
Step #2: Change Your Password
Click or copy and paste the password reset link (received via email after completing Step #1 above) into your browser. You will then be taken to the Change Your Password page. Input and confirm your new password, click the red "Continue" button and you're finished!
TIP! To learn how to create secure passwords, visit the How to Make a Strong Master Password blog entry by LastPass.